Welcome to GroupOS!
Your all-in-one platform for running, managing, and growing your online community. We’re excited to have you here!
This Help Center is your go-to spot for everything you need to get started with building and growing your community.
You’ll find step-by-step guides to help you set up access, customize your space, and create a place your members will love.
1. Set Up Your Platform Basics
Before inviting members or publishing content, start by connecting your core setup
Customize Your Platform
Your community should feel like your own. With customization tools, you can brand your platform with your logo, brand colors, and unique domain.
This creates a seamless experience for your members and reinforces trust.
Choose a GroupOS Plan + Connect Stripe
To get started, you need to activate your GroupOS account and set up payments.
Stripe integration allows you to charge for memberships, events, and content access.
2. Create Membership Plan & Invite Your First Members
Not all members are the same. Some may need premium content, others may attend events, and some just want community access.
Plans let you control what people see and pay for.
Create Your First Membership Plan
Define access, pricing, and what each plan unlocks for members.
Once Stripe and plans are in place, you’re ready to build your member base.
How to Invite Your First Members
Choose between inviting by email or importing via Excel, and control who gets access to what.
3. Newsfeed & Announcements
Keep your community informed. The Newsfeed is where updates, highlights, and shared content live.
Post updates, create banners, feature key content, and highlight community moments.
4. Create & Host Events
Hosting live events, workshops, or meetups? GroupOS lets you plan, promote, and run them from start to finish.
Create an in-person or virtual event, sell tickets, invite attendees, build a schedule with sessions and speakers, upload photos, and more. All from one place.
Create a New Event
Add a title, location, date, and visibility settings.
Set Up Tickets
Sell tickets, offer discounts, and track registrations.Add Attendees
Use sync, manual entry, Excel import, or select existing users.
Set Up Your Agenda
Organize sessions, rooms, and activities for a clear schedule.
Add Event Info
Support details, FAQs, refund policy, and event photo gallery.
5. Share & Monetize Videos
Run courses, event recaps, or interviews — all in one place. From recorded talks to tutorials, you can organize and monetize your library.
Upload your content, assign categories, add speakers, and attach resources.
Explore Video Features
From Cliff Notes to tagging, document attachments, monetization, and analytics.
6. Upload and Organize Documents
Use GroupOS as your document hub. Don’t just share your documents. Turn them into something bigger.
Organize, monetize, and share with ease, all while keeping full control of your content.
Upload files, assign categories, control access, and more.
7. Chats & Channels
Give your members a place to talk, share, and connect. Channels can be public or private, and organized by topic.
Set up focused spaces for discussion — great for member-led conversations or team support.
Real-time messaging, reported message handling, and custom notifications.
8. Partners, Reviews, and More
Highlight partners, collect reviews, and build social proof. Great for monetization and community trust.
Feature key partners and sponsors in your community.
9. Admin & Moderation Tools
Every great community needs strong admin controls. Manage teammates, control access, set permissions, and moderate content.
Set clear permissions and roles to streamline your community management.
Bring on trusted team members to help run the community.
Update your details, preferences, and login settings.
10. Mobile & Web App Access
Members should be able to access your community anywhere. GroupOS works on iOS, Android, and the Web.
Download the app from the App Store to connect on the go.
Get the Android version for seamless mobile access.
Use any browser to join and manage your community from your desktop.
Interested in launching your app? Book a Demo to explore potential options.
Wrap-Up
With these modules, you have full control, flexibility, and power to scale your community. Explore each module, try things out, and reach out to our team if you need help.
You're just getting started — and the best is yet to come.
Need more help? Browse the full Help Center or reach out to support.