Nobody likes chasing payments, and with GroupOS, you don’t have to!
You can automatically send reminders to members before their membership payment is due, and set actions after it’s overdue.
This helps keep your community running smoothly and gives your members a gentle nudge when needed.
Before You Start
Make sure you’ve already set up your Membership Tiers.
Need help with that? Check out our guide on creating membership tiers.
Setting Up Membership Reminders
Log in to your Community Admin Panel.
Go to Community Settings.
In the left-hand menu, click on Reminders under the Membership section
1. Set Pre-Payment Reminders
These are reminders sent before a member’s payment is due.
Enter the number of days before the due date you'd like to send the first reminder (e.g. 15).
Choose an action, right now, we support sending reminders via email.
Want a follow-up reminder? Add the number of days before the due date for a second reminder (e.g. 7).
2. Set Post-Expiry Actions
These are actions you can set up for memberships that are overdue.
Enter the number of days after the due date for the first overdue action (e.g. 7).
Add the number of days after for the second action, if needed (e.g. 15).
You can change the member’s subscription
Or suspend their access, it’s totally up to you!
Click “Update Changes” at the bottom to save everything!
